Privacy Policy

1. Information We Collect

To process your food orders and ensure accurate delivery, we collect the following basic customer details:

• Contact Information: Your name and phone number (primarily for WhatsApp confirmation).
• Delivery Details: Your physical address (home, office, or venue) for our delivery riders.
• Order History: Details of the items you purchase, subscription preferences, and delivery instructions.

2. How We Use Your Information

We use the information we collect solely to provide and improve our services, including:

• Processing your food preparation and scheduling delivery.
• Communicating with you via WhatsApp to confirm orders, coordinate timings, and send delivery updates.
• Responding to your inquiries, catering requests, and feedback.
• Improving our menu offering and website experience.

3. Information Storage & Security

Your privacy is important to us. Your data is stored securely and is accessible only to our order processing and delivery coordination teams. We implement standard industry protocols to prevent unauthorized access or disclosure.

4. Third-Party Sharing

We do not sell, rent, trade, or share your personal information with third-party marketing companies. We only share delivery details (your name, address, and phone number) with our own trusted delivery riders to ensure your meals reach you on time.

5. Your Rights and Choices

You have the right to request a copy of the information we store about you, ask for updates/corrections, or request the deletion of your customer history. Feel free to contact us on WhatsApp to process any privacy requests.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Phone / WhatsApp: +92 321 7777 044
• Address: Plot 153, Block 15, Sector B1, Township, Lahore, Pakistan